1. Not all products are available for custom made; only products with custom made order logo (CMO) are available for custom made order.
2. Additional Charge for CMO is £15 per dress.
3. Additional Charges for blouse is £8.
4. The formula to convert inches to centimeters: 1inch = 2.54 cm.
5. If there is some major issue or some extra cost is involved (for example in plus sizes) our design team will get back to you.
6. If there be a discrepancy in the measurements submitted, we will try to contact you. If we are unable to contact you or do not receive response to our request for clarification, we will use our own best judgment. If you have any questions please e-mail us on email@example.com
7. CMO (Custom Made Order) will be dispatched in approximately 15 to 20 working days based on availability of materials needed for completion.
8. CMO (Custom Made Order) is subject to fabric/ trims availability. If similar fabric/ trims are available, we may use them with customer’s approval.
9. Please ensure the measurements provided are accurate.
10. CMO are non-returnable as they have been made to your specification and we have no way of offering them to another customer. For a detailed look at the Distance Selling
11. Regulations see here http://businesslink.gov.uk/bdotg/action/detail?type=RESOURCES&itemId=1075385183.
12. We accept returns on our products as long as they are not a custom order. We would appreciate it if you were certain of your color selection before ordering so that we can be sure what we are making for you will be suitable. Samples can be ordered .
13. If a custom made item is found to be defective in any way you must notify us as soon as possible and return it to us within 4 days. It will be repaired or replaced with an identical item and all postage costs will be paid by Andaaz Fashion.
14. No returns will be accepted for any reason after the 4 days period.
15. No returns will be accepted if item has been worn or washed. Please make sure all item should be send with packing and tags intect.